shop floor IT. completely uptime.
OT/IT done properly. MRP up. Shop-floor Wi-Fi everywhere. Supply chain secured.
OT/IT done properly. MRP up. Shop-floor Wi-Fi everywhere. Supply chain secured.
Manufacturing IT isn’t just office IT with a factory next door. We design for the convergence of IT and OT, shop-floor Wi-Fi that actually works, and the uptime your MRP or ERP demands.
Four pillars built around how factories actually run — production, security, suppliers and uptime.
Hover to flipSAP, Sage 200, NetSuite, Epicor, MS Dynamics — managed end to end or alongside your existing provider.
Ruggedised hardware, kiosk mode, hot-swappable when a worker drops one.
Standard office IT for the rest of the team — same Snap IT team, same package.
Quotes, orders, dispatch and finance all talking to each other — not five spreadsheets.
PLCs, SCADA and HMIs on their own VLANs — not on the office network where someone can email them ransomware.
Industrial Wi-Fi designed for moving forklifts, metal and noise. Site-surveyed, not guessed.
Encrypted tunnels between offices, warehouses, and the cloud for ERP, finance and BI.
Business fibre with 4G/5G failover — production doesn’t pause for an Openreach truck.
Increasingly required by big customers and primes. We get and keep you certified.
Watched endpoints across office and shop floor — response, not just alerts.
Customer portals and supplier ASNs locked down with MFA, IP rules and audit trails.
Realistic phishing for office staff — production lines get social-engineered too.
Real SLAs on the systems that stop production. Backup, DR, monitoring — tested.
Image-level backup of shop-floor and office systems with documented recovery times.
Performance, downtime and risk with the operations director.
A rolling 3-year IT/OT roadmap aligned to your capex cycles, not surprises.
Plenty of IT companies treat support as a numbers game. We don't. Our way means really understanding your business, keeping each technician's client list deliberately small, and bringing everything together in one honest package. The result is fast, personal service from people who actually know you, and that is the difference you feel every day.
We take time to understand your business and get to know your team, as if we are a part of it.
To provide fast, efficient and quality service, we hold a strict client-to-technician ratio of 5:1.
FYI: most competitors run a ratio of 35:1 or higher.
Everything your business needs to protect it and keep it safe day to day. No upsells.
Every ticket we close ends with a one-tap rating from the person we just helped. No edits, no cherry-picking — one tile per real conversation.
32/32 rated 4 out of 4
Updated 05/06/26.
Should you not be satisfied with us in the first 2 months, we'll make it up to you.
Terms apply.