co-managed. completely teamed.
Specialist depth. 24/7 monitoring. Cover when you need it. One partnership, no land grabs.
Specialist depth. 24/7 monitoring. Cover when you need it. One partnership, no land grabs.
One person, or even a small team, can’t realistically cover service desk, projects, cyber security, strategy, out-of-hours cover, holiday cover and everything else the business throws at them. Something always slips — and it’s usually security or strategy.
Six pillars of specialist support — sitting behind your IT manager, ready when something needs more than a service desk can give. Hover any card to see what it covers.
Hover to flipReal engineers, fast. Remote in minutes, on-site when needed — both included.
Laptops, desktops and servers monitored, patched, encrypted — swapped fast when one dies.
Switches, firewalls and Wi-Fi designed for uptime, monitored and managed end to end.
Hardware sourced, configured and lifecycled. One bill, transparent pricing.
A managed SOC watching every endpoint round the clock — response, not just alerts.
Advanced email filtering and MFA enforced across every account that matters.
Simulated phishing campaigns and bite-sized awareness training to keep your team sharp.
Continuous monitoring of breach dumps for your credentials, plus a watched DMARC posture.
Identity, Exchange, Teams and SharePoint set up properly and kept tidy.
Collaboration, files, channels and permissions structured so they don’t turn into a mess.
Cloud workloads on Azure and device policies in Intune — designed where it actually fits.
Sign-in policies, conditional access and least-privilege roles across every account.
Daily backups of mail, files, OneDrive, SharePoint and Teams — outside of Microsoft.
Image-level backup of servers and key endpoints, with offsite copies and retention you can prove.
Documented DR plan tested regularly, with clear RTO/RPO and a known path back to live.
We restore from backups regularly — not just take them. Untested backups don’t count.
Get certified and stay certified — controls, evidence and audit support, all included.
Asset registers, policy library and control evidence, kept current and audit-ready.
Data mapping, retention policies and breach-response process tied to your real workflows.
Quarterly security-posture review with scoring and a clear plan for what to fix next.
A dedicated account manager who knows your business and shows up — not just a ticket queue.
Four hours, four times a year, looking at performance, risk, security and what’s coming.
A rolling 12-month plan so IT decisions are deliberate, not reactive.
Predictable monthly budgeting and vendor-neutral advice on what’s worth spending on.
We take time to understand your business and get to know your team, as if we are a part of it. We're not here to replace your team — we're here to help them succeed. No egos, no land grabs, no quietly trying to replace your people. Just a straightforward partnership that makes them more effective.
We take time to understand your business and get to know your team, as if we are a part of it.
To provide fast, efficient and quality service, we hold a strict client-to-technician ratio of 5:1.
FYI: most competitors run a ratio of 35:1 or higher.
Everything your business needs to protect it and keep it safe day to day. No upsells.
Every ticket we close ends with a one-tap rating from the person we just helped. No edits, no cherry-picking — one tile per real conversation.
32/32 rated 4 out of 4
Updated 05/06/26.
Should you not be satisfied with us in the first 2 months, we'll make it up to you.
Terms apply.